To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Track Your Order

We’re excited for your TeeVigo order to arrive! Follow the steps below to track your package and stay updated on its journey.

How to Track Your Order

1. Check Your Email

Once your order has shipped, you’ll receive a Shipping Confirmation email from TeeVigo. This email includes:

  • Your tracking number
  • A tracking link to the shipping carrier
  • Your order details

Can’t find the email? Be sure to check your Spam, Junk, or Promotions folder.

2. Track Your Package

Click the tracking link in your shipping confirmation email to view your package’s latest shipping status. You’ll be able to see:

  • Order picked up by the carrier
  • In transit
  • Out for delivery
  • Delivered
  • Estimated delivery date

3. Stay Updated

Tracking information updates automatically as your package moves through the carrier’s network. You can check your tracking page anytime for the latest delivery progress.

Tracking Not Updating?

Don’t worry—this is completely normal.

Tracking information may take 24–48 hours to appear after you receive your shipping confirmation email.

This can happen because:

  • The carrier is processing and sorting your package.
  • Your shipment is waiting for its first scan.
  • High shipping volumes may delay tracking updates.
  • International shipments may temporarily show fewer tracking events while moving between countries.

If it’s been more than 48 hours without any tracking updates, feel free to contact our support team.

My Package Is Delayed

While most TeeVigo orders arrive within the estimated delivery timeframe, shipping delays can occasionally occur due to:

  • Peak holiday seasons
  • Severe weather conditions
  • Customs clearance (international orders)
  • Carrier network delays

We appreciate your patience while your package is on its way.

Express Shipping Guarantee

If you selected Express Shipping and your order does not arrive within the promised delivery timeframe due to carrier delays, please contact us. We’ll review your order and refund the express shipping fee when applicable.

Tracking Says “Delivered,” But I Haven’t Received My Package

If your tracking status shows Delivered but you can’t locate your package:

  • Check around your home, mailbox, porch, garage, or other safe delivery locations.
  • Ask family members, neighbors, or your building reception if they accepted the package.
  • Wait up to 24 hours, as some carriers mark packages as delivered shortly before the actual drop-off.

If your package still hasn’t arrived after 24 hours, contact TeeVigo Support. We’ll investigate the issue and work with you to find the best solution, including sending a replacement when appropriate.

Need Help?

Our customer support team is always happy to help.

Email: support@teevigo.com

Business Hours: Monday – Friday
9:00 AM – 6:00 PM (EST)

Please include your Order Number in your email so we can assist you as quickly as possible.