At TeeVigo, we respect your privacy and take the protection of your personal information seriously. This Privacy Policy explains what information we may collect when you visit TeeVigo.com, place an order, create an account, contact us, or otherwise interact with our website.
By using TeeVigo.com, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you use our website, we may collect information such as:
- Full name
- Email address
- Billing and shipping address
- Phone number when required for order delivery or customer service
- Order details and purchase history
- Information you provide when contacting customer support
- Account information if you choose to create an account
- Technical information about your device and browser
- Website usage information collected through cookies and similar technologies
Payment information is generally processed by our third-party payment providers. TeeVigo does not intentionally store complete credit or debit card numbers on its own servers.
2. How We Use Your Information
We may use collected information for purposes including:
- Processing and fulfilling your orders
- Confirming purchases and providing order updates
- Arranging shipping and delivery
- Responding to customer service requests
- Managing customer accounts
- Processing refunds, returns, or exchanges
- Detecting and preventing fraudulent transactions
- Maintaining and improving our website
- Understanding website traffic and visitor behavior
- Sending promotional communications when you have chosen to receive them
- Complying with applicable legal requirements
We use personal information only for legitimate business purposes and in accordance with applicable law.
3. Payment Information
When you purchase from TeeVigo, your payment may be processed through third-party payment providers.
These providers may collect and process payment information according to their own privacy policies and security practices.
TeeVigo does not intentionally retain your complete payment card number on our website servers.
For security reasons, payment information may be subject to fraud detection and verification procedures.
4. Cookies and Similar Technologies
TeeVigo.com may use cookies and similar technologies to help the website function properly and understand how visitors interact with our pages.
Cookies may be used for purposes such as:
- Keeping products in your shopping cart
- Maintaining checkout sessions
- Remembering certain website preferences
- Measuring website traffic
- Understanding website performance
- Supporting advertising or marketing activities, where applicable
You can adjust or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart, checkout, login, or other website functionality.
5. Analytics and Advertising
If enabled on TeeVigo.com, we may use third-party analytics or advertising services to understand website activity and measure the performance of marketing campaigns.
These services may collect information such as browser type, device information, pages visited, approximate location, referral information, and interactions with our website.
For example, TeeVigo may use services provided by Google for analytics or advertising measurement if those services are installed on the website.
Third-party providers may use cookies or similar technologies according to their own privacy policies.
6. Information Shared With Service Providers
We may work with third-party companies that help us operate TeeVigo and fulfill customer orders.
Depending on the services currently used by TeeVigo, these providers may include:
- Payment processing companies
- E-commerce and website hosting providers
- Print and fulfillment partners
- Shipping and delivery companies
- Email and customer communication providers
- Website security and performance services
- Analytics and advertising providers
- Fraud prevention services
These providers receive information only when reasonably necessary to perform the services they provide to us, or as otherwise permitted by applicable law.
7. Shipping and Fulfillment
When you place an order, certain information may need to be shared with fulfillment and shipping providers.
This can include your name, shipping address, phone number, order information, and other details necessary to manufacture and deliver your purchase.
The information is used to process and deliver your order and provide related services.
8. Customer Accounts
Creating an account may be available as an optional feature on TeeVigo.com.
If you create an account, we may store information such as your name, email address, saved addresses, and order history.
You are responsible for maintaining the security of your account credentials.
If you need help updating your account information or have questions about your account data, you can contact us.
9. Marketing Communications
If you voluntarily subscribe to TeeVigo marketing communications, we may use your email address to send information about products, promotions, new releases, or other store-related updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the message.
Unsubscribing from promotional emails does not necessarily stop transactional communications, such as order confirmations, shipping notifications, or important account messages.
10. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, or disclosure.
Our website may use HTTPS encryption to protect information transmitted between your browser and the website.
Payment transactions may also be handled by specialized payment providers that maintain their own security and compliance measures.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting legal or accounting obligations.
The length of time information is retained may depend on the type of information and the reason it was collected.
12. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the ability to:
- Request information about personal data we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of promotional emails
- Ask questions about how your information is collected or used
- Exercise other rights provided by applicable privacy laws
To make a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before completing certain requests.
13. Children’s Privacy
TeeVigo.com is not intended to knowingly collect personal information from children under 13.
We do not knowingly request or collect personal information from children under 13 for the purpose of making purchases or creating accounts.
If you believe that a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.
14. Third-Party Websites
TeeVigo.com may contain links to websites or services operated by third parties.
Those websites have their own privacy policies and practices. TeeVigo is not responsible for how independent third parties collect, use, store, or protect information.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
15. Changes to This Privacy Policy
We may revise this Privacy Policy when our business practices, website features, technology, or legal requirements change.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically so you remain informed about how TeeVigo handles personal information.
16. Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact TeeVigo through the contact information provided on our website.
For additional information, please review our Terms of Service, Disclaimer, Shipping Policy, Return & Refund Policy, and Payment Policy.