TeeVigo aims to provide a secure and convenient checkout experience. This Payment Policy explains how payments are accepted and processed when you purchase products through TeeVigo.com.
1. Available Payment Methods
The payment options available to you are displayed during checkout.
Depending on your location and the payment services currently available on TeeVigo, accepted methods may include:
- Visa
- Mastercard
- American Express
- Discover
- Other major credit and debit cards
- Stripe-supported payment methods
- Other payment options displayed at checkout
Payment methods may vary depending on your country, device, currency, or payment provider.
2. When Payment Is Collected
Payment is generally processed when you complete checkout and submit your order.
Your order may not enter production or fulfillment until the payment has been successfully authorized.
If a payment cannot be completed or authorized, the order may not be accepted for processing.
3. Secure Payment Processing
Payments made through TeeVigo may be processed by third-party payment providers such as Stripe.
These providers use security measures designed to protect payment information during transactions.
TeeVigo does not intentionally store complete credit or debit card numbers on its own website servers when payment information is handled directly by the payment provider.
Your payment information may be subject to the privacy policy and terms of the payment provider you use.
4. Currency
Unless otherwise stated during checkout, TeeVigo prices are displayed in U.S. dollars (USD).
If your bank account or payment method uses another currency, your bank or payment provider may convert the transaction into your local currency.
Any foreign-exchange rates, conversion charges, or international transaction fees are determined by your financial institution or payment provider.
5. Payment Verification and Fraud Prevention
To protect customers and TeeVigo from unauthorized transactions, some orders may be subject to automated or manual payment verification.
We may take additional steps when an order appears unusual, cannot be properly verified, or presents a potential security concern.
If additional information is required to verify an order, we may contact you using the information provided during checkout.
In certain circumstances, an order may be cancelled and refunded if payment cannot be successfully verified.
6. Declined or Failed Payments
If your payment is declined, interrupted, or otherwise unsuccessful, your order may not be completed.
You may try the transaction again using the same payment method or select another available payment option.
If your payment continues to fail, we recommend contacting your bank or payment provider. You may also contact TeeVigo customer support if you believe there is an issue with your order.
7. Billing Disputes
If you believe you were charged incorrectly or have a question about a payment, please contact TeeVigo before initiating a payment dispute whenever possible.
We will review the transaction and work with you to resolve legitimate billing issues.
This does not affect any rights you may have under applicable payment or consumer protection laws.
8. Refunds
Approved refunds are handled according to our Return & Refund Policy.
Once TeeVigo processes a refund, the amount is returned through the original payment method whenever possible.
The time required for a refund to appear in your account depends on your bank or payment provider. Processing times can vary.
9. Payment Information and Privacy
Information collected during checkout is handled according to our Privacy Policy.
Payment providers may independently process certain information in order to authorize transactions, prevent fraud, comply with legal requirements, and provide their payment services.
10. Changes to This Payment Policy
TeeVigo may update this Payment Policy when our payment methods, providers, checkout process, or legal requirements change.
Any revisions will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions about a payment, billing issue, refund, or payment method available on TeeVigo.com, please contact us through the customer support information provided on our website.
For additional information, please review our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.